Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
If you need to warranty
Returns and Warranty
We want our customers fully satisfied, no exceptions. We’re happy to accept the return of any unused item within 30-days of the original purchase. We also offer exchanges, and in some cases, are able to accept returns outside of the 30-day window.
Click here to visit our Returns page.
Landy Mafacturing relies on trusted manufacturers to supply and support the products sold by landymfg.com and its representatives. The majority of attachment products for sale come with a manufacturer represented warranty against manufacturing defects for at least a 12 month period after the date of sale. Items sold as “demo”, “return”, “resale”, “prototype”, or “closeout” are generally not covered by warranty. Please see each manufacturer’s limited warranty on our Warranty Page.
Click here to visit our Warranty page.
We do everything we can to ship reliable and trustworthy products, and we work hard to ensure your order is accurate and compatible with the specifications of your machine. In the rare case that we do make a mistake, or you receive a defective item, we will issue a full refund of your purchase and pay all original and return shipping costs.
Click here to visit our Returns page.
We rely on timely, accurate and secure shipping on a daily basis, and as such, have partnered with shipping carriers that we trust ship products the right way and to avoid damage during transit. In the rare case of receiving an item that has been damaged during transport, it is your responsibility to note any and all damage on the Bill of Landing (BOL), upon delivery. You will also be responsible for filing a freight claim with the carrier. For our part, we will do everything we can to be an advocate on your behalf, and assist in negotiating with the carrier to remedy the situation.